OpenGov

OpenGov provides a cloud-based government operations platform serving over 2,000 local and state governments with 4,500-plus software implementations. Their Public Service Platform unifies enterprise asset management, financial management, budgeting, permitting and licensing, procurement, tax and revenue collection, utility billing, and 311 request management into a single SaaS ecosystem powered by AI, open APIs, and real-time GIS integration. For water and wastewater utilities, OpenGov offers modules covering water distribution management, water treatment plant operations, wastewater collection, wastewater treatment plant operations, stormwater management, and utility billing—enabling utilities to manage infrastructure lifecycles, work orders, and asset planning from a single system. The Enterprise Asset Management module tracks water mains, pump stations, and treatment assets through their full lifecycle with mobile app support for field crews. The Permitting and Licensing module features AI-enabled workflow automation, a virtual front desk, and mobile inspection tools. The Budgeting and Performance module includes a Digital Budget Book Builder with seamless ERP integration. Professional services are delivered by teams of former public servants with hands-on government experience. The platform serves public works, utilities, community development, finance, and procurement departments across municipalities and government agencies. OpenGov produces no physical treatment equipment, hardware, or instrumentation—its offerings are exclusively software and SaaS-based.