Esri

Esri, based in Redlands, California, develops ArcGIS, the dominant geographic information system platform used worldwide for mapping, spatial analytics, and digital twin modeling. For water and wastewater utilities, Esri offers purpose-built ArcGIS solutions organized around three interconnected systems: a system of record for utility asset and network data management, a system of engagement for real-time field-to-office coordination, and a system of insight leveraging spatial analysis, machine learning, big data analytics, and image processing. The ArcGIS Utility Network module provides an advanced information model for managing connected water, wastewater, and stormwater networks, with built-in data governance, 2D and 3D visualization, network tracing for current and historic states, and role-based secure access across desktop, mobile, and web environments. Digital twin capabilities interconnect infrastructure data, systems, models, and behaviors with spatial context. Esri partners with AWS and Microsoft for cloud deployment and has published industry resources including the ebook Enabling the Intelligent Water System and a Bluefield Research report on GIS in digital water transformation. The company serves as a software platform provider rather than a physical equipment manufacturer.